Office and HR Operations Coordinator

• ESO Grade 4 – Administration Stream 
• Permanent Fulltime Position 
• Commencing 25 May 2026  
• 37.5 hours per week, 52 weeks per year 
• Salary $80,480 (Grade 4 - Year 1) 

We are seeking a highly organised and people-focused Office & HR Operations Coordinator to join our team in a dynamic Reception to Year 12 school environment. This pivotal role blends front office leadership with human resources administration, ensuring a welcoming, efficient, and supportive experience for all, grounded in our Mercy values of service, respect, compassion, courage, justice, and hospitality.

About the Role
You will lead the day-to-day operations of the front office, modelling a warm, compassionate and professional presence, fostering a culture where every person feels valued and respected.

You will use initiative, discretion, and sound judgement within established policies and procedures to ensure a safe, compliant and well-governed operational environment is maintained.

Key Responsibilities

• Lead and support a small administrative team to deliver outstanding, hospitality-focused front office services.
• Provide high-level HR administrative support, including recruitment, onboarding, and staff records.
• Create a welcoming and inclusive environment that reflects Mercy values in all interactions.
• Respond to the needs of the school community with empathy, discretion, and integrity.
• Identify and implement practical solutions to both day-to-day and longer-term operational needs.

About You

• Demonstrated experience in office coordination and/or HR administration, ideally in a school setting.
• Confident in using school systems such as Synergetic, SEQTA or DayForce to manage student and staff data, generate reports, and maintain accurate documentation and records.
• Proven ability to lead and support a small team with respect and encouragement.
• Exceptional interpersonal skills, with a strong commitment to customer service and hospitality.
• A compassionate, people-first approach with the confidence to act with courage and sound judgement.
• A commitment to fostering an inclusive and just workplace culture.

Why Join Us?
Join a values-driven school community where relationships are at the heart of all we do, and where your contribution supports the wellbeing and success of every member of the community.

Applications are welcomed from candidates who are inspired to bring the Mercy values to life through their work each day.

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